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Ibcinyou RC
P.O Box 432044
St. Louis, Missouri  63143

314-256-9987

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                                                                                     Store / Privacy Policy


A word to Fraudsters, Scammers, Stolen Credit Cards users and out right THUGS 

 Unfortunately in this day and age in which we live there are those who resort to STEALING, SCAMMING, STOLEN CREDIT CARDS on someone else's DIME! Low-life Scumbags, Pinheads, stealing and take something that doesn’t belong to them! Let alone pay for it! Whatever that might be a pack of gum at the store to online fraud, really becoming an epidemic these days. Very sad way in which to live and conduct themselves thinking they have in their twisted way of thinking won some victory by stealing. I guess they missed one of the 10 commandments Exodus 20:15 “Thou SHALL NOT STEAL”  Rather disgusting if you think about what it cost the merchants who deal with these scumbag individuals daily!  

I have been a victim of fraud on a few occasions and have lost not only products and $$ the ramifications afterwards are huge! Wasted time & Energy! Bills and more aggravation! Doing everything possible to hunt down these thugs. They hide like termites into every nook and crevice. Which forces me to resort to extreme extermination measures/actions. 

NOTE: This doesn’t apply to the honest customer if this is you then disregard what I am about to state this only applies to the crooks, scammers, thugs, scumbags and low-life stealers/cheaters  

1)    If you attempt a fraudulent purchase better think again! YOU WILL GET CAUGHT! AND WILL PROSECUTE TO THE FULLEST EXTENT.

2)    If anything and I mean anything is remotely out of line I WILL NOT SHIP any product. Period! NO EXCEPTIONS! Address verification, Valid phone #, email,  etc. etc.

3)    Vetting will be done (sounds like Syrian Refugees)

4)    IP address if origin does NOT match FRAUD

5)    If is smells or remotely smells FRAUD

6)    API security measures are in place

7)    Up to 1 month verification process prior so NO RAT pops it’s ugly head

8)    NO Google voice phone # I WILL CALL so you better answer the phone

9)    Don’t like it? To bad so sad!


ORDERS/SHIPPING policy from Ibcinyourc:

We urge all of our customers to double check their list and make sure they have everything they need before hanging up the phone and or hitting send on an email or basket order!

1)
ONLINE - You can pay online using most major credit cards, Visa, Mastercard, Discover, American Express, Pay-pal but additional fees will apply when using pay-pal. We are sorry about the inconvenience and urge you to use a credit card, which has the same billing address as your order’s shipping address for the quickest order payment method!

2) Over the Phone - Once we take your order down over the phone we will send you a copy of your Sales order. This may or may not contain shipping based on the items you are ordering. Shipping charges will be on your final invoice. If you would like to know your shipping charges BEFORE we charge and ship your order, please inform us accordingly.

3) CALL - (314) 256-9987 during regular business hours of 8am to 5pm Mon -Fri

*Most orders in by noon are shipped the same day!
Note: When shipping in Missouri we MUST charge Missouri sales tax of 8%.

*International orders: We will only accept direct wire transfers, & pay-pal only. Contact us for all details first! note: Verification process for international orders i.e. credit cards may take up to 3-4 weeks before order ships! (No exceptions) Most of the time much sooner but can take up to this amount of time to verify all necessary information.


US Mail


IBCINYOURC c/o Mike Williams
p.o. box 432044
Maplewood, Missouri 63143
PHONE (314) 256-9987 

Backorders:

If you order some parts that are in stock and some that are out of stock in the same order, we will NOT ship the IN STOCK parts immediately and will hold them with the backordered parts.

  • Product will ship as soon as it is available.
  • Most items are usually out of stock no more than 10 business days with a few exceptions.
  • If you want more specific information on the expected delivery date, please e-mail us at ibcinyourc@hotmail.com or will5006@sbcglobal.net
  • Shipping charges will NOT be added to the backordered part when shipped.
  • You will be notified by e-mail when the backordered part ships

DOMESTIC ORDERS

PAYMENTS ACCEPTED:

Visa, and MasterCard credit cards:. When using your credit card, please provide your credit card billing, and daytime/nighttime phone numbers.. We will only ship orders to this billing address, after your credit card company verifies that it is correct. If you give us a different address, you will have to send us a copy of your credit card and photo ID via Fax or email before we can ship your order. If the billing address does not match that which is on file at the financial institution or if authorization is not given for any reason, we reserve the right to cancel the order without notification. Please do not email your credit card # as email is not secure.

If you regularly ship orders to an address other than your credit card billing address, we ask that you contact your credit card company and ask them to list the address as an alternate address on your account. Credit card companies are very willing to offer this service to you and it could mean fewer delays when placing your orders. Please note that we cannot work out credit card problems with the financial institution; you must settle problems with them and reorder once the problem is resolved.

2) Personal checks: We will accept personal checks but this does create shipping delays. We do accept cashier's checks or money order.

3) Paypal: "Yes" but additional fees will apply. We are sorry about the inconvenience and urge you to use a credit card which has a the same billing address as your order’s shipping address for the quickest order payment method.

4) Bank check or money order: Mail a bank check to us using regular mail. We reserve the right of a holding time for us to wait for the check to clear. Any bounced checks will incur in an extra fee of $25.00.

5) COD: We do not offer "collect/cash on delivery" anymore due to the increased amount of customers refusing a package once it is being delivered thus causing us to pay shipping back and forth. Sorry to anyone who HAS NOT abused this purchasing method.

6) Western Union: Possibly call for more information.

7) Direct bank to bank wire transfer: Contact us for further details.

 

Privacy policy

Ibcinyourc

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

How That Information Is Used:

Only used for check out of items purchased through website or via phone in order.

Our Commitment To The Security of Your Data

Secure checkout server.

Contact Us
will5006@sbcglobal.net or ibcinyourc@hotmail.com

Shop # 314-256-9987 


Contact Info


By email:
will5006@sbcglobal.net
Business email
ibcinyourc@hotmail.com

By standard mail:
Ibcinyourc c/o Mike Williams
p.o. box 432044
St. Louis, Mo. 63143

By phone: 314-256-9987 


                                                                                Shipping Information

On smaller items we will ship via USPS 1st class or priority mail with delivery confirmation #. Insurance is optional along with signature confirmation. If you want these optional services please contact us before placing your order.

I will combine shipping cost discount for multiple orders and in some cases give free shipping on smaller items that would easily ship with larger items.

On larger orders with values above $400 i.e. planes or engines I will ship via FedEx, USPS, or UPS with full insurance & tracking #.

International orders insurance is optional but highly advised! Added cost will apply.

NOTE: Shipping surcharge applies for Alaska, Hawaii, and Puerto Rico

Please make sure your correct shipping information is correct on billing statements along with a contact phone # and e-mail address. We will not be responsible for incorrect shipping addresses.

*I will accept money orders, cashiers check, personal check, & most major credit cards, pay-pal yes but additional fees will apply!

*International orders: I will only accept direct wire transfers, & pay-pal only. Contact me for all details first! note: Verification process for international orders i.e. credit cards may take up to 3-4 weeks before order ships! (No exceptions) Most of the time much sooner but can take up to this amount of time to verify all necessary information.


Refund, Returns and Cancellation Policies

Disclaimer/Errors & Omissions policy

Exchange/Refund policy 1) You have 14 days to return an item for a FULL refund, you must have an approved reason for the return. 2) YOU cannot return after months go by and expect a refund, absolutely absurd mentality, please contact us via email before returning the item. Refunds are only accepted for defective items within 10 days of purchase and must be approved. Return shipping is the responsibility of the customer we do not reimburse these fees. All return items are subject to a 15% restocking fee. The merchandise must be in new and unused condition and in its original packaging. NO exceptions! Period

Ibcinyourc sells many new/used products under Bargain box new and used/Special deals section of website, also on F.G. RCU, RCG, Ebay, and so on and this disclaimer below applies to those products: Above r/c products is provided as is without any guarantees or warranty. In connection with the product, the author, ibcinyourc makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of noninfringement of third party rights. Use and purchase of the product by a user is at the user’s risk. We try as best as possible to represent / disclose specific details i.e. products condition as best as possible, but from time to time we do miss something, we will NEVER misrepresent, mislead, or intentionally do so! Hence the reason for above statement of errors and omissions/disclaimer policy.


From time to time some items that show in stock may not be due to a delayed computer response from our manufacturers/suppliers these item will be filled once they arrive. All prices and items are subject to change without notice.

We strive to keep you happy! But every now and then we can run across a dead stick landing. Hopefully not in a cornfield or in a tree! lol

We will make every effort to resolve problems that do arise. We want you coming back!

We are not in this business to be a flash in the pan. Your feedback matters to us as a small business. We have been in this hobby for over 35+ yrs and selling for over (13) year’s predominately on RCU, F.G. Groups, & Ebay, We have had over 6000 classified listings and 1000+ positive feedback scores and 2 okay. It has been long overdue on setting up this website. If you have any suggestions on how to improve it, let me know?

If you need any additional information about any of the above let us know!

Thanks Ibcinyourc.

314-256-9987 office



                                                                            Frequently Asked Questions:

From time to time some items that show in stock may not be due to a delayed computer response from our manufacturers/suppliers these item will be filled once they arrive.

We will send all customers an email with tracking information the moment your item or items ship.

INTERNATIONAL ORDERS

PAYMENTS ACCEPTED:

We have had a number of issues with overseas transactions where a stolen credit card or bad check is used which has forced us to change our international policy. We offer the lowest prices possible to overseas customers, but to do so we must be 100% sure we will receive payment. We now cannot accept personal checks or foreign credit cards (unless the card is verified) for payment. Therefore if you wish to pay from outside the USA ibcinyourc can accept payments as follows: 

*International orders: I will only accept direct wire transfers, & pay-pal but additional fees will apply. Contact me for all details first! note: Verification process for international orders i.e. credit cards may take up to 3-4 weeks before order ships! (No acceptions) Most of the time much sooner but can take up to this amount of time to verify all necessary information.

1) Paypal: "Yes" but additional fees will apply.

2) Credit card account: You can use a Visa or Mastercard for purchases if you fax or scan and e-mail us the front and back of the credit card. We must be able to read the security code on the back of the card. We also need a fax or scan and e-mail of a photo ID. The names must match on the two. The first time you place an order with us, we will only ship to the billing address you have registered with your credit card (the Bill to address). We will know if the address you gave us matches the bank information and we will not ship if the address doesn't match. For future orders we can ship to a different address if you wish.

3) Western Union: Yes. Contact us for further details

4) Direct Wire transfer: Yes, contact us for further details

SHIPPING

Please order online if at all possible. E-mailing a request for quote is time consuming and there are more possibilities for errors.

We ship via UPS, Express Mail (EMS), and Priority Mail. We cannot quote on shipping cost since your order has to be pre-packed in order to calculate shipping charges. Your shipping cost will be emailed to you with your final invoice. Expect to pay high customs and brokerage fees in your country. That cost is NOT included in our shipping charge.

» » » PLEASE ALSO NOTE: under any circumstance will NOT send customers "fake" invoices for a lesser value than what we have charged.

For items other than airplanes in packages under 130" of length plus girth (depending on the country you live in), we usually ship via EMS or priority mail service. You can go to the USPS website and put in the approximate size and weight of the package to get an idea of the cost. You do get a tracking number. We are not responsible for items not insured for their full value.

Please note that you might have to pay for customs or brokerage fees in your country and you are responsible for those charges. We do not charge you for customs or brokerage fees that USPS might charge you for taking your package through customs in your country.

LIMITS OF RESPONSIBILITY We accept no responsibility for crash damage and/or loss of kits, engines, accessories, etc. incurred during operation of a radio-controlled model. In most cases it is very difficult or impossible to determine whether crash damage was actually due to radio equipment failure or to operator error. Also, we cannot be held responsible for any purchased components that are incorporated into radio systems or problems caused by incompatibility between radio components, parts, and repairs.

ALL items are warranted by the manufacturers. Typically if a product breaks or wears out prematurely or never works at all. The quickest and least expensive resolution is for the customer to go to the manufacturer directly. Many times the manufacturer can provide some tech support and get the component working. Often times the manufacturer needs the part back for repair, or will send a repair part free of charge. We carry products from companies who stand behind their products..

All of the products we sell are intended for retail consumption by our customers and are not intended for resale. The ibcinyourc Satisfaction Guarantee is not transferable. Any consequences arising out of the resale of merchandise purchased from ibcinyourc is the responsibility of the seller, not ibcinyourc. Also, please note that most items we offer are intended for use in the USA. International radio frequency and electric current requirements are the responsibility of the buyer.

PURCHASE ORDERS We accept most institutional purchase orders (military, government, schools and universities). You can either E-mail or mail your P.O. Be sure to include your tax-exempt information. We request the use of the above payment methods.

CREDITS AND BALANCE DUES Any credits left on your account with us can be used toward a future order. At your request, we will issue a refund check for any outstanding credit on your account generated by an order paid for by check or money order. If the order was paid by credit card, we will credit your credit card account. Any credit not redeemed nor refunded within a one-year period will be assessed a service charge fee. Any outstanding balance dues will be applied to your next order. We do not assume any responsibility for bank fees incurred as a result of using a Debit Card for your purchases and/or return credit.

BACKORDERS We backorder out-of-stock merchandise whenever possible unless you specify that you do not want an item backordered. Certain sale merchandise, products with uncertain availability, items priced under $10.00 and discontinued items may not be backordered. We charge regular shipping charges on back orders, so it is best to wait until a back ordered item comes in to avoid extra shipping charges.

SHIPPING POLICIES & RATES

We have the right to change shipping rates at anytime. All items will be shipped via USPS, FedEx or UPS. Orders placed after 12:00 noon will not be processed until the following business day. The Average Shipping and Handling charge is $9.00 per order (within the 48 contiguous states). Additional charges may be added at time of checkout. International orders may be canceled due to restrictions and prohibitions. We will do our very best to work with the customer and the courier service should a lost or damaged item claim occur; however, please recognize that when this happens both parties are at a loss.


We will not ship to PO Boxes unless you are established customers with us. .

We insure Priority Mail packages but we are not responsible for the paperwork in case you need to do a claim with the post office. We would provide you with proof of insurance etc.

PLANES SHIPPED VIA UPS FREIGHT - We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it's possible that in rare cases, damages may occur during shipment. This plane has to be shipped via Freight Company because of its size and because of their regulations, we ask that the customer or a responsible adult be present at time of delivery to open the box. Before signing for the shipment inspect the carton and contents. You should have a knife on hand to help open the carton. Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately.
NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the Freight Bill of Lading. If you are unable to inspect the contents at the time of delivery, make a notation on the lading that there appears to be some damage to the contents and that you were not able to inspect the contents before signing. You then have 24 hours to initiate a damage claim with us.

QUESTIONS OR CHANGES TO RECENTLY PLACED ORDERS If you have placed an order with us recently and need some information about it or would like to change it in some way, please contact us. Please note that since we begin processing your order immediately after receiving it, modifications may not always be possible depending on how much time has already elapsed. We can special order certain items that we do not normally stock as a service for an existing customer. If you decide to change the order after we special ordered the item from the manufacturer, or you want to return it to us for any reason, we will reserve the right to charge up to 50% of your deposit towards that item or up to 30% of the total value of the item as a fee for our service. This is because it will be more difficult for us to sell an item we don't normally stock and which we ordered especially for you.

 

      

 

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